Privacy Policy

PNP Plastering & PJT Drylining (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and look after personal information when you use our website pnpplastering.co.uk or contact us.

1. Who we are

We are a plastering, drylining and floor screeding business based in Morton, Bourne, Lincolnshire (PE10). For privacy queries, contact us at:

• Email: info@pnpplastering.co.uk
• Phone: 07396 740114

2. What information we collect

We may collect the following when you use our contact form or get in touch:

• Name
• Email address
• Phone number
• Details of your enquiry or project
• Technical data such as IP address and browser type (automatically collected by our hosting and form provider)

We do not intentionally collect special category (sensitive) personal data.

3. How we use your information

We use your information to:

• Respond to enquiries and provide quotes
• Communicate about your project
• Improve our website and services
• Meet legal or regulatory obligations

We rely on legitimate interests (responding to business enquiries) and, where required, consent (for example when you submit the contact form).

4. Who we share data with

We use trusted third-party services that may process data on our behalf:

• FormSubmit – to deliver contact form messages to our email
• Google reCAPTCHA – to help prevent spam and abuse on the contact form
• Our website hosting provider

We do not sell your personal data. We only share what is necessary to run the website and respond to you.

5. How long we keep your data

Enquiry and project-related information is kept only as long as needed to deal with your request and for reasonable business records (typically up to 6 years where relevant to contracts or potential claims). You can ask us to delete your data sooner where appropriate.

6. Cookies

Our website may use essential cookies required for it to function. Google reCAPTCHA may set cookies when you use the contact form. We do not currently use advertising or analytics cookies. If that changes, we will update this policy and provide appropriate controls.

7. Your rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (in certain circumstances)
• Object to or restrict certain processing
• Data portability (where applicable)
• Withdraw consent where we rely on consent

To exercise these rights, email info@pnpplastering.co.uk. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Security

We take reasonable technical and organisational steps to protect personal data. No method of transmission over the internet is completely secure, but we aim to use reputable providers and sensible practices.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Please check this page periodically.

10. Contact

For any privacy-related questions:
Email: info@pnpplastering.co.uk
Phone: 07396 740114